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Frequently Asked Questions

Do you sell digital versions?

No I do not sell any digital versions of my pieces other than a digital colouring book and digital planner pages on my Etsy shop.

 

Do you accept commissions?

I’m currently not undertaking comissions. If this changes I will update my accounts to say if commissions are open.

 

Why aren't you able to ship to Germany and when can you resume selling to Germany?

I am unable to send items to Germany for the foreseeable future due to the importing regualations as of 01.07.2022. If I were to send anything to Germany I could face a fine up to 200,000 euros. There is a licence but sole traders cannot complete the application. I do however, sell items through Redubble and Society 6 who may be able to send to Germany as they’re based outside the UK. If this situations changes, I will remove notices on my etsy shop and social media.

 

I want the items in a different size

I only sell A3 sized Prints on Etsy and A6 Sized greetings cards. For alternative sizes please check out my Redbubble or Society 6:

https://www.redbubble.com/people/katherineblower/shop

https://society6.com/katherineblower

 

Why is shipping so expensive?

For international orders I send them via Royal mail International tracked and signed service. This provides full tracking for myself and customers. The prices are set by Royal Mail and Etsy’s shipping weight and calculations. However, sometimes Etsy miscalculate the weight of combined shipping. If this is the case I will refund any shipping overages.

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